Trade Terms
YouSellWeFit Installation Terms
The terms every managed installation is delivered under — from submission and quotation through to payments, site readiness, changes, completion and return visits.
1. Submission and project record
- Every installation is submitted through the platform and receives a permanent YSWF project reference.
- The project is locked the moment it is submitted. The submitted version is the controlled record everyone works from.
- The kitchen company confirms that the information and plans supplied are accurate and current at the point of submission.
2. Review and information requests
- Projects are reviewed before a quotation is issued.
- Where information is missing, a specific information request is raised against the project and the project is marked Action Required until it is answered.
- Where a project cannot proceed as submitted, it is marked Project Review Required with a stated reason.
3. Quotation
- Quotations are fixed for the scope submitted and any conditions stated on the quote.
- Work outside the quoted scope is chargeable and is agreed as a variation before it is carried out.
- Quotations may be revised where an approved change affects the scope, dates or specification.
4. Payment structure
- 50% reservation payment — due when the quote is accepted; this secures the installation dates.
- 25% pre-installation payment — due once delivery and site readiness are confirmed.
- 25% completion payment — due when the installation is signed off as complete.
- Every payment is recorded against the YSWF project reference.
- Dates are only held once the reservation payment is received.
5. Supply, delivery and site readiness
- The kitchen company is responsible for supplying the correct kitchen, units, components, appliances and accessories.
- Delivery must be confirmed and checked before the pre-installation payment stage.
- The site must be suitably prepared, safe and accessible for the agreed installation.
- Missing, damaged or incorrect supplier items may prevent part of the installation from being completed.
6. Changes after submission
- Projects cannot be edited directly after submission. Changes are requested through the platform.
- Approved changes are applied by YouSellWeFit and recorded as a new version of the project.
- Approved changes may affect the quotation, the installation dates or the project scope.
7. During installation
- The fitting team posts daily site updates and photographic evidence against the project.
- Issues found on site are recorded against the project with a stated responsibility.
- Work that is not possible because of supply or site conditions is recorded and reported the same day.
8. Completion, return visits and aftercare
- Completion is reviewed before the final payment stage is requested.
- Return visits caused by missing, damaged or incorrect supplier items, or by site conditions, are chargeable.
- Return visits caused by installation workmanship are not chargeable.
- All issues, return visits and aftercare stay attached to the original YSWF project reference.
9. Trade only
- YouSellWeFit works with verified kitchen retailers, showrooms and trade businesses only.
- Accounts must be verified before installation projects can be submitted.